Making complex service simple
Field Service Management software enables businesses tracking, recording, and optimizing their field operations and service processes.
At IFS, we know that service can take many forms, whether it be field service, depot repairs, on-site maintenance, or dealer network assistance. Managing those processes with the right mix of software, hardware, and business decisions are key to the success of many modern enterprises.
From first call to final sign off, your customers expect a personalized, connected service. To deliver it, you need a true end-to-end solution that improves business efficiency, ensuring fast response times and real-time reactivity.
From managing works orders, parts and assets to contracts, warranty, invoicing and billing, IFS brings you a complete, connected field service management software – so that you can deliver exceptional service to every customer, every time.
Our FSM Solution will :
- Minimize repetitive and paper-based tasks
- Transition your business from products towards service-oriented functions
- Catalog, manage, and optimize the schedules for service technicians and field workers
- Develop detailed and complex plans for service parts management
- Start building business plans around outcomes-based service
Field service can be complicated and time-consuming. But great service management can be the key to lower costs and new revenue streams. Find out how with IFS Field Service Management.