IFS software enables telecommunications companies to challenge in a disrupted market and transform their operations across project & asset lifecycle management, scheduling & resource optimization and customer engagement. Let IFS help you succeed, whether you are a challenger competing with industry giants or a giant smart enough to realize you must adapt to compete. We’ll help you balance the competing priorities of infrastructure and customers, and make your stakeholders, regulators and investors happy.
IFS helps SDIC Qinzhou Power cut operational costs by 20% on average
We found no other application which met the width and breadth of our needs, or which was as well aligned to meet those needs.
Director of Field Operations, Get
digital TV and broadband customers
Own the present – lead the future with the magic of 5G and service management from IFS
IFS is the only vendor in the telecommunications vertical that has full capabilities in mobility, work order management and enrichment, AI-enabled scheduling & dispatch, field service monitoring & execution, customer & supplier contract management, materials management, warranty management, customer, repair and sub-contractor portals, dashboards and analytics, in addition to AI-enabled omni-channel customer engagement, IoT business connector, and reverse logistics. All delivered as you prefer:
– On premise
– In the cloud
– With connectors to your favorite ERP or CRM
IFS ERP, EAM and FSM deliver value to our customers across Telecommunications, Energy, Utilities & Resources
Integrated solutions for the challengers
Enterprise Resource Planning
IFS Applications is a different kind of enterprise resource planning software (ERP). It is not complex and rigid like some other ERP suites. Rather, it is designed to rapidly adjust to changes in technology and business, maximizing enterprise agility.
And IFS Applications is capable of delivering more than just ERP. It has native functionality for enterprise project management (EPM), enterprise asset management (EAM) and service management. The application can be configured for a variety of settings including but not limited to discrete manufacturing, process manufacturing, multi-mode manufacturing, construction and engineering, and esoteric and demanding settings like multi-mode manufacturing, aerospace and defense, engineer, procure construct (EPC) and offshore oil and gas drilling. It is in these demanding settings that combine elements of manufacturing, project management and asset management that IFS Applications is without peer as an ERP solution.
Enterprise asset management (EAM) software needs to be more than a glorified computerized maintenance management system (CMMS). And IFS Applications offers more. A lot more. As part of a complete enterprise suite or as a standalone EAM solution, IFS Applications offers you the freedom to implement as much supporting functionality as you need to meet your asset management and other organizational requirements. Sure, you get maintenance scheduling, work orders and other functionality necessary for reliability-centered maintenance. But you also can extend your EAM solution with human resources, purchasing, risk management, finance, document management and more.
Whether you are providing service in the field, in a plant, at a customer’s home or office, in a depot environment, on linear or other capital assets, or anywhere else, IFS Service Management has a solution for you. This is also available regardless of whether you are delivering service through booking appointments, against demanding service level agreements (SLAs), adhering to maintenance contracts, with businesses or directly with consumers.