IFS Enterprise Service Management provides service organizations with complete end-to-end service management, reducing overall expenditure with multiple vendors and providing unrivaled efficiency and automation with a fully integrated solution that addresses all aspects of the service chain from backend to front end.
Our robust service management product simplifies your service processes while providing asset focused businesses with a complete service solution.
IFS customers report:
- 10% improvement of asset update
- 95%+ rate for meeting customer SLA’s
- 100% completion rate of all planned maintenance.
Technology-powered Service Management
We can address our customers’ issues a lot quicker. Working with IFS in the IoT project they were responsive, they were very cognizant of what we wanted, and they listened to us so they could adapt quickly to our needs.
Jussi Ylinen
CEO, Anticimex
employees in 17 countries
+
IoT-triggered work orders created within 6 months
%
revenue growth and 5% margin growth within 1 year in Finland underpinned by IoT enabled solution from IFS
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IFS Enterprise Service Management
IFS Enterprise Service Management provides extensive service and asset management capabilities with all of the benefits of a comprehensive ERP solution. Whether you’re an independent supplier, work within a service function in a large corporation, provide basic services, or huge, complex service projects, our enterprise service management application offers service-centric ERP.
